Your Mac, in safe hands
Serviceweb are an Apple Authorised Service Provider and fully accredited to carry out repairs both in and out of warranty for all Apple computers, iPods, iPads and Apple peripherals. Our dedicated repair centre is based in Whitstable Kent, and is currently home to our team of Apple-certified technicians.
With a proven track record of high customer satisfaction ratings for repair services, and access to genuine Apple parts, Serviceweb can deliver quick, efficient repairs. If you have a Apple product that needs repair you can bring it in anytime during our normal business hours. We do not require an appointment and most of our repairs are completed in an industry leading 2-3 business days.
Our Charges...
As an Apple Authorised Service Provider, products covered by an Apple warranty or AppleCare agreement, are repaired free of charge.
For out of warranty work, carried out at our service location, we offer a fixed price repair for just £65.00 + vat. This includes a full inspection and diagnostic analysis of your equipment and covers all labour to effect the repair.
We offer onsite service and support for £65.00 + vat which includes the first half hour. Thereafter, time is charged at £32.50 + vat for each half hour .
Remote desktop support starts from £45.00 + vat. For a complete guide to all our charges please click here
Services we offer...
- Both in & out of warranty repairs
- AppleCare repairs
- Onsite and carry-in service
- Free 90 day warranty on all repairs
- Software & hardware installations
- Back-Up solutions & data recovery
- Mac & Windows PC integration
- Upgrades & data migration
- Broadband & network support
- Xserve, Xserve RAID & Xsan support
- Annual support & service agreements
Our SMS update service will automatically keep you informed about the progress of your repair, ensuring that you can be up and running again as soon as possible. Alternatively, you can log into our website and track your repair through the system.
Our service centre is located at St Augustines Business Park with ample, free car parking. If you’re bringing in something heavy or awkward or you just need assistance, please feel free to ask for help in carrying it inside.
Collect-Repair-Return
Unable to bring your equipment to us? We offer a collect and return service, please give us a call for more details.
Data Recovery
Even if your computer won’t start, it doesn’t mean you have lost all your data. We offer various levels of data recovery for Mac Hard Drives, iPods, Flash Cards (SD, MMC, CF) and Memory Sticks.
Remote Support
With remote support we can fix most software problems without costly site visits and the need to wait for our engineers to reach you. We can be there in a matter of clicks, not hours.
OS X Server Support
We have expertise in the entire range of OS X server deployments including mail services, DNS, web services, system imaging and both small and large scale Open Directory deployments. Our engineers are Apple ASCA certified.
